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Spam zombies give UK ISPs the fear - 1st September 2006 |
The potential disruption of service and risk posed by compromised,
zombie PCs spewing spam is putting fear in UK ISPs, according to a survey
conducted by security firm StreamShield Networks.
A massive 96 per cent of 50 ISP respondents cited the proliferation of
botnets - networks of virus-infected PCs under the control of hackers - as
a key business issue.
According to industry analyst firm Gartner, seven in 10 items of spam
originate from infected PCs.
Other items high on the agenda include the difficulties ISPs face in
differentiating services from competitors, finding fresh sources of
revenue, and addressing user concerns about the security of their
services.
Bandwidth optimisation, customer churn, falling margins, and the
negative impact on service resulting from traffic in spam and malware also
got a mention in the StreamShield survey, conducted during a recent
meeting of ISP peering organisation LINX.
On a more positive note, ISPs recognised that customers would be
prepared to pay a premium for security filtering services, a handy result
for SteamShield, which supplies kit designed to block spam and viruses.
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