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What is the ArmourPlate Anti Virus service? |
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AP Anti Virus is a fully managed service
which protects your business from harmful computer viruses
transmitted by email. |
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Is ArmourPlate Anti Virus a boxed software product? |
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No. It is a managed service, operated
at the Corpex data centre in London, UK. |
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Will it slow down my company's email? |
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No, AP Anti Virus will have no perceptible
effect on the speed of your email. |
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Can we use ArmourPlate with other anti-virus software? |
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Yes, absolutely. Because AP Anti Virus
operates outside of your network, it is fully compatible with
any other anti-virus software you may already be using. |
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Is it disruptive or difficult to set up? |
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No, it is straightforward. Regardless
of how many email users you have in your company, both the
AP Anti Virus and Anti Spam services are exceptionally easy
to set-up and administer. |
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Do we have to be an existing Corpex customer? |
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No, any company can use AP Anti Virus,
irrespective of which service provider you use for other Internet
services. |
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If ArmourPlate discovers a virus, can we get the message
cleaned and forwarded on? |
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Yes, upon receipt of written authorisation
from the recipient of the email, the ArmourPlate support team
can clean the email and forward it. However, whilst known
viruses may be cleaned from the email, we cannot guarantee
that the email will not be infected, in particular, with an,
as yet, unidentified virus. |
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How do we know that the email we receive has definitely
been scanned? |
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A footer will appear on all scanned
email advising you that it has been scanned. Encrypted emails
are not scanned as this would destroy the encryption. |
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We already have anti-virus measures in place at the desktop
level and the gateway, so why would my company need ArmourPlate
as well? |
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ArmourPlate uses three leading
anti-virus scanners to check for known viruses. Even if
you already use more than one virus scanner, it is still necessary to
keep virus definitions updated and react quickly to new
outbreaks. ArmourPlate automatically checks for new virus
definitions from the three commercial scanners at ten-minute
intervals 24x7x365.
Further, ArmourPlate also deploys heuristics-based analysis
(our proprietary Robot 5 suite of applications) to search
for tell-tale signs of any potential new virus before it has
been identified, thus closing the scanning net even tighter. |
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What happens when a new virus has been discovered? |
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AP Anti Virus is able to access new
virus definitions immediately when they are released. When
ArmourPlate detects a potential new virus it will be intercepted
and quarantined for closer examination. |
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Do I need to have a certain number of employees to subscribe
to ArmourPlate Anti Virus? |
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No, ArmourPlate is cost effective
for companies both large and small. |
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ANTI VIRUS - FAQs
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