 ARMOURPLATE
ANTI SPAM - FAQs |
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What is the ArmourPlate Anti Spam Service? |
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AP Anti Spam is a fully managed service
which protects your business from spam (junk mail). |
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Is ArmourPlate Anti Spam a boxed software product? |
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No. It is a managed service, operated
at the Corpex data centre in London, UK. |
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Will it slow down my company's email? |
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No, AP Anti Spam will have no perceptible
effect on the speed of your email. |
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Is it disruptive or difficult to set up? |
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No, it is straightforward. Regardless
of how many email users you have in your company, both the
AP Anti Spam and Anti Virus services are exceptionally easy
to set-up and administer. |
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Do we have to be an existing Corpex customer? |
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No, any company can use AP Anti Spam
(in conjunction with AP Anti Virus),
irrespective of which service provider you use for other Internet
services. |
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When ArmourPlate Anti Spam discovers a spam mail, what
happens? |
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Spam emails are stopped and placed
in a separate Spam mailbox for each user. This can be viewed via the Web
Interface and moved to a user's Inbox if desired. Occasionally, an email has 'borderline' spam characteristics;
this will be placed in a "Possible Spam" mailbox and an alert mail
is sent to the user. Spam email is deleted after 30 days. |
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How do we know that the email we receive has definitely
been scanned? |
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A footer will appear on all scanned
email advising you that it has been scanned. |
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Can we tailor the email filtering to our company or individual
user requirements? |
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Yes, you can do both. At company and
user level you can add sender addresses to your 'White Lists'
and block sender addresses using company and user 'Black Lists'.
This way, within a short space of time, each company and user
should have complete control over the emails that they wish
to receive. |
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How do you keep track of new spamming techniques? |
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The ArmourPlate spam scanner, Robot
5, uses proprietary technology to combat spammers as they
continually change their methodology to try and avoid
detection. The ArmourPlate Anti Spam team constantly
reviews the characteristics of spam mail and revises the Robot
5 system "Rules" to counteract new techniques
being used by spammers in order to safeguard your company's email
security. |
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Do I need to have a certain number of employees to subscribe
to ArmourPlate Anti Spam? |
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No, ArmourPlate is cost effective
for companies both large and small. |
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